Processing times: customized ceramic orders are processed in 15 working days, to allow two firings in the kiln.

Express shipping (1-4 working days): € 5.00, free over € 70.
Your order will be shipped exclusively by UPS express courier. With the order confirmation email you will be provided with a TRACKING code to track the shipment and we will be able to provide assistance in case of damage or loss by the courier.
We offer free express shipping for orders starting at € 70.00.

Free in-store pickup.

Local delivery for € 2.00 in the neighboring municipalities of Castellanza.

* COURSES, WORKSHOPS, GOODS
For the purchase of digital products you can download at checkout.

* BICYCLES
Choose the in-store collection in Castellanza (VA) or home delivery, only in the provinces of Milan and Varese. 

Contact us within 3 days of the  delivery date.
Ship items within 7 days  of the  delivery date.

Tailor-made or customized products, on sale products and digital products cannot refunded unless damaged or in case of canceled events.

Shipping costs are the customer's responsibility.

Refunds will be processed once the article is received, provided that it is not used or damaged. The customer will responsible for any loss in value.

Shipping costs are non-refundable.

Parallelo is a social lab for young craftsmen and creatives. 

We make useful and sustainable products, we offer repair services and custom-made projects, branding and marketing, workshops, and events. 

We work for the inclusion and the autonomy of vulnerable people and refugees, and we use recycled raw materials. 

We are a space for runaways from each parallel of the world.